At aajili, we believe that gaming should always be a fun and safe experience for every Filipino player. This page outlines the tools, guidelines, and support resources available to help you keep your play healthy and within your means.
aajili is committed to providing a safe, fair, and responsible gaming environment for all players in the Philippines. We understand that while most players enjoy gaming as a form of entertainment, a small number may develop habits that negatively affect their wellbeing. Our responsible gaming programme is designed to give every player the tools and information they need to stay in control. We take ourresponsibilities seriously and work in accordance with Philippine gaming regulations to promote healthy play habits across our platform.
Gaming is meant to be an enjoyable leisure activity, and we want every Filipino member to experience it that way. We encourage all players to set personal limits before they start playing, and to treat any winnings as a bonus rather than a guaranteed income. If you ever feel that your gaming is becoming more than just entertainment, we urge you to use the tools available on this page or reach out to our support team immediately. Remember that help is always available, and there is no shame in asking for it.
You can set daily, weekly, or monthly deposit limits on your aajili account at any time. These limits help you manage your budget and prevent overspending. Once a limit is set, it takes effect immediately and can only be increased after a mandatory cooling-off period. Contact our support team to activate or adjust your limits.
Losing track of time is easy when you are engaged in gaming. Our platform allows you to set session time reminders so you receive a notification after a chosen period of play. Taking regular breaks is one of the simplest and most effective ways to keep your gaming experience balanced and enjoyable.
If you feel you need a break from gaming, our self-exclusion tool allows you to temporarily or permanently suspend your account. Self-exclusion can be set for periods ranging from one week to a permanent ban. During the exclusion period, you will not be able to log in or receive any promotional communications from us.
Your account dashboard gives you a clear view of your gaming activity, including bets placed, deposits made, and time spent on the platform. Reviewing your activity regularly is a healthy habit that helps you stay aware of your gaming patterns. Transparency is a core part of how aajili supports responsible play.
Problem gambling can affect anyone, regardless of age, background, or income level. It often develops gradually, which is why it is important to be aware of the early warning signs. If you recognise any of the following behaviours in yourself or someone you know, it may be time to seek help. Early intervention makes a significant difference, and support is available for all Filipino players who need it.
Continuing to play in an attempt to recover money that has already been lost is one of the clearest signs of problem gambling. This behaviour often leads to larger losses and increased financial stress. If you find yourself doing this regularly, please use our self-exclusion tool or contact support.
Using money set aside for essential expenses such as rent, food, or bills to fund gaming is a serious warning sign. Healthy gaming should only ever involve money you can comfortably afford to lose. Setting a strict deposit limit is the most effective way to prevent this from happening.
When gaming begins to take priority over time with family, friends, or work responsibilities, it may have become a problem. Healthy gaming fits comfortably into your life without displacing the things that matter most. If loved ones have expressed concern about your gaming habits, take their feedback seriously.
Using gaming as a way to cope with stress, anxiety, depression, or other personal difficulties is a pattern that can quickly become harmful. While gaming can be a relaxing pastime, it should not be used as a substitute for addressing underlying issues. If you are struggling emotionally, please seek professional support alongside any gaming restrictions.
If you or someone you know is struggling with problem gambling in the Philippines, you can reach out to the Philippine Amusement and Gaming Corporation (PAGCOR) helpline or speak to a licensed counsellor. Our support team is also available around the clock to assist you with account restrictions, self-exclusion, or simply to listen. You can also visit our FAQ page for quick answers, or log in to access your account tools directly.
Whether you want to set limits, take a break, or simply learn more about safe gaming practices, our team is here to help every step of the way. Explore our FAQ for more information, or register to access all account management tools.